Reviews
State Farm® Agent Shane Swan
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Luma Angelo
October 30, 2026
"Maria helped my family get a great deal on our insurance. She was very supportive and helpful throughout the process!"
"Luma, we’re so glad Maria was there to support your family and help you find an insurance option that worked well for you! Having someone who takes the time to help you explore your options makes all the difference. Thanks for trusting our agency with your family’s coverage!
"
Nicole Lara
October 29, 2026
"The team is always so helpful I have been with them for years. Also thank you to Yuleidy for always assisting and making everything easy."
"Hi Nicole, thank you for your continued trust in our agency over the years. We're grateful for your kind words about Yuleidy and the team's helpfulness. If you ever need assistance with your insurance, we're here for you!"
Ana Choe
October 29, 2026
"I had such a great experience with Maria! It was my first time getting car insurance and she made everything so easy and stress-free. She was super sweet, helpful, and answered all my questions. I literally just had to give her my information and she took care of everything! The whole process was so quick and simple. Definitely recommend her!!"
"Ana, we’re glad you stopped by to share a little about your experience! Maria will be thrilled to hear how much you appreciated her help with your car insurance. We're grateful for your recommendation and are here whenever you need us.
"
Giancarlo fuentes
October 28, 2026
"Valentina helped my family and I switch over to State Farm and we are now saving so much money because of it!
Valentina was attentive, professional and happy to assist with all questions.
Thank you Valentina and State Farm"
"Hi Giancarlo,
we couldn’t ask for a nicer note to end the day! It's fantastic to hear that Valentina was able to assist your family in transitioning to State Farm and help you save money. We appreciate your trust in our agency and look forward to continuing to support your insurance needs. "
Belwicket
October 19, 2026
"Yuleidy was awesome. She was able to give me a new quote for my new car in less than 3 minutes and answered all my questions."
"Belwicket, we love hearing when our team makes getting a car quote quick and hassle-free! Yuleidy will appreciate the shout-out. Thanks for giving us the chance to help, and we’ll be here if you need anything else down the road!"
Britney
October 16, 2026
"Erik was very helpful and knowledgeable when assisting me about my old plan and switching me over to State Farm. Really kind and patient. Thanks Erik!"
"Hi Britney, thank you for sharing your experience! It's great to hear that Erik was helpful and knowledgeable in assisting you with your plan switch. We appreciate your trust in our agency and look forward to serving your insurance needs."
Jon Hogue
October 16, 2026
"Just talked to Julie about roadside assistance and got it added to my plans in no time for a great rate for both vehicles she was a pleasure to work with.👍❤️"
"Hi Jon, thanks for sharing your experience! It's great to hear that Julie was able to assist you with adding roadside assistance so efficiently and at a great rate. We appreciate your trust in our agency and are here whenever you need us. "
aurora bytton
October 14, 2026
"Conversar con mi agents Guly Avila .me hace sentir satisfecha y trankila...ella es muy buena Profesional,y tengo muchos años ya con Shane....
Gracias por estar siempre para mi..
Recomendados."
"Hola Aurora, gracias por compartir tu experiencia. Nos alegra saber que Guly Avila te hace sentir satisfecha y tranquila con su profesionalismo. Apreciamos tu confianza y recomendación después de tantos años con Shane."
Cheryl Gilder
October 8, 2026
"Travis has been an excellent agent to work with on my house and auto insurance needs! I highly recommend him!"
"Home and auto insurance are a big part of feeling protected, so we love knowing Travis has been there for you, Cheryl! Thanks for the kind recommendation and for trusting our agency. We’ll be here whenever you need a hand!"
Lynn Muller
October 7, 2026
"Erik was very profession, knowledgeable and patient with a senior. He set me up with car insurance at a price I wanted PLUS was able to get renters insurance for less than I pay now. Overall experience exceptional and that comes from a person who hates to shop for insurance. Thank you, Erik"
"Lynn, it’s wonderful to know Erik’s patience and professionalism made setting up your car and renters insurance such a positive experience! Having someone who takes the time to make sure everything is clear can make the process so much easier. Thanks for trusting our team with your coverage—we’re always here whenever you need us!"
Adhemar Oliveira Filho
October 3, 2026
"Muito bom o atendimento, a Maria foi excelente nas explicações e agilidade, além de ter um preço mais em conta e com coberturas maiores do que eu tinha anteriormente, recomendo!!!!"
"Obrigado, Adhemar! Ficamos contentes em saber que a Maria conseguiu te ajudar com explicações claras e um atendimento ágil. Agradecemos por nos recomendar e por confiar na nossa agência para suas necessidades de seguro."
Alex C
October 2, 2026
"Travis Amos has been incredibly helpful with getting setup. I appreciate his attention to detail, follow through and working through the options."
"Thanks, Alex! It's great to hear that Travis Amos was able to assist you with such care and thoroughness. We appreciate your trust in our agency and are here whenever you need us."
Daniel Cardoso
September 30, 2026
"I had an excelente experience with the representative Maria Cardoso. She was great. Thank you"
"Daniel, thank you for sharing your experience with Maria Cardoso! We're so glad to hear that she was able to provide you with the great service you deserve. We truly appreciate your trust in our agency for your insurance needs."
Kelvin Torres
September 30, 2026
"Maria Cardoso was amazing and made everything very easy for me! There’s was no wait time and didn’t put me on hold once compared to the insurance agents. Highly recommend her services!"
"Hi Kelvin, thanks for sharing your experience! Maria Cardoso is indeed a gem, and we're thrilled she made everything easy for you without any wait time. We appreciate your recommendation and are here whenever you need assistance with your insurance."
VERONICA VILELA
September 30, 2026
"Thank you, Maria Eduarda, for all your support and for the quick turnaround on the quotes and finalization of my two policies - for my home and cars. I truly appreciate your help throughout the process. I look forward to relying on you and State Farm for excellent service and great rates for many years to come!"
"Veronica, thank you so much for your lovely words! Maria Eduarda and our team are absolutely delighted to have helped you with your home and car policies. We're always here for you whenever you need us, and we can't wait to continue serving you for many years to come!"
Carolina Stubbs
September 30, 2026
"Good costumer services"
"Hi Carolina, thanks for highlighting our customer service! Our team is dedicated to providing the best support for your insurance needs. We look forward to continuing to serve you."
Daniel Doddridge
September 29, 2026
"I called to pay my bill for my motorcycle she had everything taken care of in a few minutes"
"Daniel, we’re glad you stopped by to share a few words! I'm glad to hear that your motorcycle bill was handled swiftly. We appreciate your trust in our agency. "
joanna miller
September 25, 2026
"Eric was not only patient and understanding of my needs but also efficient and extremely friendly. Not to mention affordable! Truly Thankful for your help during this trying time in my life🙌🏽🙏🏽💜many blessings. I will highly recommend you to all my friends and family 🧡"
"Hi Joanna, thank you for your heartfelt feedback! Eric will be thrilled to hear how much his patience and understanding meant to you. We're grateful for your recommendation and are here whenever you need us. Many blessings to you too!"
Chuck Wagon
September 23, 2026
"Eric was the absolute best I could not be happier"
"Hi Chuck, thanks for sharing your experience! It's great to hear that Eric made such a positive impact on your insurance journey. We're here whenever you need us. "
Carolina C. G.
September 20, 2026
"Thank you, Valentina! Excelent customer service from State Farm!"
"Hi Carolina, we really enjoyed hearing from you! Valentina will be thrilled to hear about your appreciation for her excellent customer service. We’re grateful for your trust in our agency."
anna Loureiro
September 17, 2026
"I always have problems with paying it on time,
no shade, Maria helped me a lot and was super nice and showed a great service, I felt seen and appreciated, Thanks for all of the help, hope you guys keey it up with the excelent costumer service!"
"Hi Anna, we’re so happy to hear Maria took great care of you! She’ll be glad to know her service made a positive impression. Thanks for taking the time to share your experience and for trusting our team with your insurance needs!"
Nathan Henderson
September 15, 2026
"Saved me more than 15% ;)"
"Nathan, we’re really thankful you shared a little about your experience! It's great to hear that we could help you save more than 15% on your insurance. If you have any future needs, feel free to reach out."
Lucy Martinez
September 15, 2026
"Yuly as well as the agents of State Farm, provide phenomenal customer service. Whenever I have a question about my policy or need documentation, they respond promptly and handle everything with total professionalism and kindness. It is a pleasure working with this team."
"Lucy, your kind words about Yuly were such a wonderful compliment! We’re lucky to have her on our team, and we’re thankful you took a moment to share your experience. We're so glad to hear that our prompt and professional service meets your needs. It's a pleasure working with you too, and we're here whenever you need assistance with your insurance."
Marcelo Turini Scalissi
September 15, 2026
"The team is spectacular, specially Valentina that keeps in touch always checking how it’s going and monitoring the policy.
Tried many others and State Farm keep being the best for me, also the Shane Swan office.
Tks everyone."
"Hi Marcelo, thank you for your kind words! We're thrilled to hear that Valentina and our team have made a positive impact on your experience with us. We truly value your trust in our office and look forward to continuing to serve your insurance needs."
Sergio Schneider
September 10, 2026
"Valentina and Maria were very polite and helpful!
Thank you"
"Sergio, your feedback means a lot to us! We’re pleased Maria was able to provide a smooth and welcoming experience while assisting you. We appreciate the opportunity to work with you and support your insurance needs."