State Farm® Insurance Agent Shane Swan

"Elizabeth was very informative and extremely efficient in my process. She explained every step in the process which made things run smoothly. Thanks for a job well done!"

"It was nice having Cindy reach out and call for I had been busy with so much also. Thanks for being my insurance"

"Erik S. was Great to work with. He was very attentive to my needs! Making sure it was what I felt was best for me! His opinion mattered, knowing he was honest and concerned, that I was happy with my choices! Call Erik S. I highly recomend him!"

"great service, the receptionist was super nice!"

"I want to start by saying that everyone on Shane’s team, including Shane himself, has been incredibly kind. My father passed away last year, and I’ve been helping my mom navigate many different matters, including the multiple policies my parents have with State Farm. It hasn’t been easy, but this team has gone above and beyond to make the process as smooth as it possibly can be. I especially want to highlight Elizabeth Wheeler for the exceptional care she has given my mom. She goes above and beyond, answering every question I have, filling in the gaps when I’m missing information, and always approaching each conversation with warmth and understanding. She truly puts herself in the shoes of those who have lost a loved one. Elizabeth’s kindness, patience, and support have meant more to me than I can put into words. I could go on and on about her incredible help, but simply put, she is a remarkable person and a true asset to this team."

"Erik helped me throughout the process. He was patient as I wasn’t quite ready to pull the trigger. Once I did he was fast and efficient in switching our policy and along the way saving us some money."

"I want to thank Elizabeth for being my go to person. When I have problems understanding something, where it be technology or anything on my policy, she's the one I call! I think she's GREAT! Everyone has anyway been professional. I appreciate it. Rebecca Lazrak"

"Erik, absolutely Top Notch!!"

"Just got a call telling me my payment wasn’t received. Had my card scammed and was declined. The secretary was so helpful and so sweet. Made my day! Thanks State Farm and Shane Swan for caring about your clients."

"Great team and great experience. They are quick to respond to answer all questions you have."

"Elizabeth has been a dream to work with, great fast communication and understands my needs when presented to her. Thank you so much. A++++"

"Amazing service from Erik! He answered all my questions, which were MANY. Very patient and helpful. Had a really good experience. Quick response and follow up. Would 100% recommend."

"State farm is irrefutably the worst extortion ring in the world. Why do I pay 1/16 the total amount of my vehicle, a month and still have to pay to get it towed when it breaks down? Liars, cheats, and thieves."

"Cindy was great help, super sweet, an amazing person"

"I've been with Shane Swan's agency for a long time but I have had such a great experience with Elizabeth Wheeler I had to write a review. I originally called to discuss my auto coverages and see if we could adjust it to lower rates and she came up with a good plan that lowered my monthly cost without sacrificing essential coverages. Then on a separate conversation she was able to update my address and rental policy with new info and get it back to me same day so I could finish my new move-in checklist. She is a true gem and I'm glad we consistently work together."

"Cindy gave great service! Very helpful!"

"Elizabeth Wheeler at the Shane Swan State Farm agency is very helpful and very responsive to my requests for information. She is a please to do business with."

"Super helpful experience! Travis walked me through each part of the policy and answered all my questions. He helped get the price down and was very personable/professional! Had a great experience and would recommend to others!"

"Travis and Anna were so helpful in getting me the best rate on my car and homeowners insurance for my family!"

"Spoke with front desk receptionist Cindy and she was super charismatic and helpful!"

"Cindy great service thanks"

"I called in to originally get some information about this insurance company, and the front desk receptionist Cindy was kind enough to answer all my questions with such a gentle tone and very informative, I was most definitely convinced to come check them out!"

"Valentina was very helpful. I was able to save around $80 when I switch to Statefarm, which included adding additional coverage. She explained everything and was very informative. I would highly recommend."

"Getting these people on the phone is a monumental task in itself and I’ve had more help talking to customer service robot than the people at this office once I do manage to get them on the phone. Edit: these guys have the time to respond to Google reviews but don’t respond to voicemails or texts"

"Valentina did my car insurance for me and she was great!! The process was super quick and she was very communicative and attentive. Would 10/10 recommend"