State Farm® Insurance Agent Shane Swan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter A
June 5, 2026
5
out of
5
rating by Peter A
"Valentina was great. She followed up to ensure I was setup with the best insurance products for our auto and home needs. Ask for Valentina and she’ll get you setup with what you need."
Renato Carneiro Tiburcio De Sousa
June 4, 2026
5
out of
5
rating by Renato Carneiro Tiburcio De Sousa
"Valentina and Maria Eduarda Cardoso were both amazing to work with! They were incredibly helpful, professional, and made the entire process easy and stress-free. They answered all of my questions and provided outstanding customer service from start to finish. I truly appreciate their support and highly recommend them to anyone looking for insurance assistance. Thank you both!"
We responded:
"Thank you, Renato, for sharing your experience with Valentina and Maria Eduarda Cardoso. It's great to hear they were helpful and professional, making the process easy for you. We appreciate your recommendation and look forward to assisting you again in the future."
Andrew Vicknair
May 28, 2026
5
out of
5
rating by Andrew Vicknair
"Helped me walk through some cost saving options and answered all the questions I had when re-evaluating my insurance plan. Super helpful! Thanks, Yuly!!"
We responded:
"Thank you, Andrew, for sharing your experience! It's great to hear that Yuly was able to assist you with cost-saving options and answer your questions. We appreciate your feedback and look forward to continuing to support your insurance needs."
martha de sousa
May 28, 2026
5
out of
5
rating by martha de sousa
"I had an amazing experience working with State Farm, especially with Maria Eduarda Cardoso. She was an excellent consultant throughout the entire process and made everything so much easier to understand. I’m very glad I found her to help me with my insurance needs. She was extremely helpful, professional, patient, and always available to answer my questions. I truly appreciate all of her support and highly recommend her to anyone looking for great insurance assistance!"
We responded:
"Thank you, Martha, for sharing your experience with us. We're delighted to hear that Maria Eduarda Cardoso provided such excellent support and made the process easier for you. Your recommendation means a lot, and we're here whenever you need assistance."
David V
May 22, 2026
5
out of
5
rating by David V
"Travis was amazing, he was professional as well as friendly. Took the time to answer all my questions. Very thorough and insightful. He went above and beyond to get an acceptable premium for my 3 cars."
We responded:
"Thank you, David, for sharing your experience with Travis. It's great to hear that he was thorough and insightful in addressing your questions and securing a suitable premium for your cars. We appreciate your feedback!"
Cynthia Bouve
May 21, 2026
5
out of
5
rating by Cynthia Bouve
"Elizabeth was extremely helpful in resolving a billing issue, very efficient, and knowledgeable!"
We responded:
"Thank you, Cynthia, for your feedback! We're glad to hear that Elizabeth was able to assist you efficiently with your billing issue. Your satisfaction is important to us, and we appreciate your support."
autymn humberson
May 18, 2026
5
out of
5
rating by autymn humberson
"Erik was great! He was super helpful with me as this was my first time doing this! He made the experience super easy!"
We responded:
"Thank you, Autymn, for sharing your experience! I'm glad Erik could make your first time with us smooth and easy. We appreciate your feedback! "
Lausanne Walter
May 5, 2026
5
out of
5
rating by Lausanne Walter
"Extremely helpful in explaining why and what I needed to sign."
We responded:
"Thank you, Lausanne, for your feedback! It's great to hear that the explanation was clear and helpful for you. We're here to assist with any other questions you might have."
monica osorio
April 21, 2026
5
out of
5
rating by monica osorio
"Yuli!!! Amazing as always!! She helped my mom and answered all of her questions! Thank you so much!"
We responded:
"Thank you, Monica, for your kind words! We're glad Yuli could assist your mom and provide the help she needed. Your support means a lot to us. "
The Speagles
April 21, 2026
5
out of
5
rating by The Speagles
"I have been with Shane Swan for decades and his staff is always so helpful, respectful & efficient."
We responded:
"Thank you for your loyalty and for sharing your experience with us. We're grateful for your kind words about our helpful, respectful, and efficient service. Your support over the years means a lot to us."
Sabine Lott
April 20, 2026
5
out of
5
rating by Sabine Lott
"Erik Strom is very friendly, helpful, and very professional insurance agent. When finalizing my auto insurance, there was no longer any doubt that I was in good hands with State Farm."
We responded:
"Thank you, Sabine, for your kind words about Erik Strom. It's great to hear that he was able to provide you with the support and professionalism you needed while finalizing your auto insurance. We're glad to have you with State Farm."
Robert Guarnieri
April 14, 2026
5
out of
5
rating by Robert Guarnieri
"Elizabeth was both very helpful and knowledgeable concerning the coverage questions I had. Job well done!"
We responded:
"Thank you, Robert, for your feedback! We're glad Elizabeth could assist you with your coverage questions. We appreciate your support."
Barbara Bird
April 13, 2026
5
out of
5
rating by Barbara Bird
"Great working with Eric. Good prices I could work with... I have been with State Farm for over 30 years.. The greatest insurance there is.. Thanks for all your help. I appreicaate"
We responded:
"Thank you, Barbara, for your kind words and for being a loyal State Farm customer for over 30 years. We're glad to hear Eric was able to assist you with prices that work for you. Your support means a lot to us."
Viviana Nusman
April 13, 2026
5
out of
5
rating by Viviana Nusman
"I had an excellent customer service experience provided by Valentina Nusman at State Farm. Her professionalism, patience, elegance, and respect were exceptional. Valentina truly went above and beyond, and I am so grateful for her outstanding service."
We responded:
"Thank you, Viviana, for sharing your experience with us. We're grateful to hear that Valentina's professionalism and dedication made such a positive impact. Your feedback is truly appreciated."
Rich Bea
April 13, 2026
5
out of
5
rating by Rich Bea
"So far everything is good with State Farm and Travis and I hope you keep me competative with my premium"
We responded:
"Thank you, Rich, for the great feedback! We're glad to hear everything is going well with State Farm and Travis. We'll continue to work hard to keep your premium competitive. "
st
April 8, 2026
5
out of
5
rating by st
"worked with Travis Amos, he's wonderful and helped me with auto and home insurance quotes and inspection and overall transition process. I got good discount with auto and home insurance."
We responded:
"Thank you for sharing your experience with Travis! It's great to hear that he was able to assist you with your auto and home insurance needs and secure a good discount. We appreciate your feedback and support!"
Jeffrey Chiles
April 7, 2026
5
out of
5
rating by Jeffrey Chiles
"INCREDIBLE customer service. A friendly and personal conversation that leaves you feeling like a human, as opposed to another call-center quote with transfers back and forth 9i.e. Progressive). Stellar!"
We responded:
"Thank you, Jeffrey, for your kind words about our customer service. We're glad to hear that our personal approach made a difference for you. Your feedback is greatly appreciated."
Monika Estevez
April 2, 2026
5
out of
5
rating by Monika Estevez
"Very good , she helped me to get a lower monthly payment on my car insurance. She explained me the policy with care."
We responded:
"Thank you, Monika, for your feedback. It's great to hear that you received helpful guidance in lowering your car insurance payment and that the policy explanation was clear. We're here to assist you anytime."
Ask Adam
March 19, 2026
5
out of
5
rating by Ask Adam
"Great service"
We responded:
"Thank you for your great feedback! We're glad to hear you had a positive experience with our service. If you need any further assistance, feel free to reach out."
Rolando Montes
March 18, 2026
5
out of
5
rating by Rolando Montes
"Realmente estoy 100% satisfecho con la atención y la ayuda brindada para obtener el seguro de auto que necesito agradezco a la persona que me atendió por todo"
We responded:
"Gracias, Rolando, por compartir tu experiencia. Nos alegra saber que estás 100% satisfecho con la atención recibida para obtener tu seguro de auto. Agradecemos tu confianza en nuestro equipo. ¡Saludos!"
Stefan Dupres
March 17, 2026
5
out of
5
rating by Stefan Dupres
"expert advice and competitive pricing!"
We responded:
"Thank you, Stefan, for highlighting our expert advice and competitive pricing! We're glad to know that our services meet your expectations. Your feedback is greatly appreciated."
cowgirl
March 12, 2026
5
out of
5
rating by cowgirl
"I have dealt with this State Farm office for many years; no issues and a good value as I have multiple cars and my home owners insurance through them. I recently worked with Travis Amos from Shane's office to add condominium insurance to my account for a new property . He was great to work with. Travis was very efficient, helpful, and patient with all my questions and updates to the quote. I would recommend Shane Swan State Farm."
We responded:
"Thank you for the review and your business! We’re always here to help. Blessings!"
Nancy Rios
March 9, 2026
5
out of
5
rating by Nancy Rios
"Valentina was very professional. She answered my question very quickly, which made me very satisfied."
We responded:
"Thank you, Nancy, for sharing your experience with Valentina. We're glad she could assist you promptly and professionally. Your satisfaction is important to us. "
monique kozlowski
March 6, 2026
5
out of
5
rating by monique kozlowski
"Valentina did a fantastic job in explaining my auto insurance coverages and assisting me in setting it up. I came to her as a referral, would definitely recommend her!"
We responded:
"Thank you, Monique, for sharing your experience with Valentina! We're glad she could help you understand your auto insurance coverages and get everything set up smoothly. Your recommendation means a lot to us. "
Matheus Henrique
February 26, 2026
5
out of
5
rating by Matheus Henrique
"Amazing company, special thanks to Victoria for all the help."
We responded:
"Thank you, Matheus, for your kind words! We're glad to hear that Victoria was able to assist you. Your support means a lot to us. "