State Farm® Insurance Agent Shane Swan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Neil Allen
February 3, 2026
"Elizabeth was very pleasant and helpful taking care of me getting set up online."
"Thank you, Neil, for sharing your experience with Elizabeth. It's great to hear she was pleasant and helpful in getting you set up online. We appreciate your feedback and support."
Teresa Scarlett
February 3, 2026
"Thanks for the prompt responses and clear direction as we managed through the underwriting issues related to outside vegetation near our house. We appreciate being able to resolve the necessary issues in a timely fashion with your help."
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
Susan Vandenberg
February 3, 2026
"Elizabeth was such a great help! I appreciate her concern and helping me understand the late fee structure now."
"Thank you Susan for your nice review and trust in our agency. We appreciate your business!"
Rocio olortegui
February 3, 2026
"Me encanta esta oficina de State farm la gente es muy cordial y amable especialmente Valentina aveces tengo alguna pregunta y si ella esta ocupada me txt y devuelve la llamada rapidamente y soluciona a la brevedad. Estoy con ellos por mas de 10 años y no solo tengo los seguros del carro tambien de la casa y el seguro de vida y tienen buenos precios."
"Gracias, Rocio, por compartir tu experiencia con nosotros. Nos alegra saber que Valentina ha sido de gran ayuda y que estás satisfecha con nuestros servicios durante estos 10 años. Apreciamos tu confianza en nosotros para tus seguros de auto, casa y vida. "
kathleen winiecki
February 2, 2026
"They were very helpful understanding solved my problem right away. I’ve had State Farm for over 20 years and now that I’ve moved back to California. I will get State Farm again. Thank you for all your help."
"Thank you, Kathleen, for sharing your experience! We're glad we could assist you promptly and appreciate your loyalty to State Farm over the years. Welcome back to California, and we're here whenever you need us."
Jose Colón
January 30, 2026
"Muy agradecido con Yuly Ávila fue muy profesional,atenta y sobretodo muy servicial muchas gracias son los mejores"
"Gracias, Jose Colón, por compartir tu experiencia con Yuly Ávila. Nos alegra saber que su profesionalismo y atención fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. "
Michelle Fowler
January 23, 2026
"Travis = AMAZING!!!!! Got me a new policy at the best rate and at Superman speed!! Couldn’t be happier with the service he provided the last two days! Thank you!"
"Thank you, Michelle! We're glad to hear that Travis was able to assist you with a new policy quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback. "
Robert Notrem
January 23, 2026
"Both Elizabeth and Cindy are outstanding Team players and provide the extra service you need. It was pleasant to see this team go the extra mile to provide extra discounts for my policy. Thanks!"
"Thank you, Robert, for your kind words about Elizabeth and Cindy. It's great to hear they went the extra mile to assist you with your policy and discounts. We appreciate your feedback!"
Carlos Acosta
January 19, 2026
"Excellent service and ease. Thanks to Travis for making switching insurance companies a breeze and providing many discounts with strong coverage."
Arthur and Edu games Fun
January 10, 2026
"I had an excellent experience with Valentina Nusman at State Farm. She was incredibly professional and competent, answering all of my questions thoroughly and securing an amazing price. In addition to car insurance, I also got home insurance through her. I was truly impressed by Valentina’s efficiency and professionalism in handling all of my needs."
"Thank you for sharing your experience with Valentina Nusman. It's great to hear that she was able to assist you with both car and home insurance while providing thorough answers and securing a great price. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
Jeremy Hunt
January 8, 2026
"Travis at Shane Swan is the absolute best. Always willing to help - super great to work with."
"Thank you, Jeremy, for your kind words about Travis. We're glad to hear that he's been helpful and great to work with. Your feedback means a lot to us. "
Linda Stewart
January 7, 2026
"I can’t say enough good things about Travis Amos. He went above and beyond to help me find the best possible quote for both my auto and home insurance. From start to finish, he took the time to explain everything in great detail, answered all of my questions, and made sure I fully understood my options before moving forward. What really stood out to me was how easy he was to work with. He was patient, knowledgeable, and took the time to explain things in a way that actually made sense. I never felt rushed or pressured, which is something I really appreciated. It’s honestly hard to find that level of customer service anymore. I’m really glad I decided to work with Travis and would definitely recommend him to anyone looking for insurance. He made the whole process simple and stress-free, and it’s clear he actually cares about helping people get the right coverage. Great experience all around."
"Thank you, Linda, for sharing your experience with Travis. It's great to hear how he made the process simple and stress-free while ensuring you understood your options. Your recommendation means a lot to us. "
Madison Caldwell
January 2, 2026
"My husband and I had purchased a supplemental health insurance policy just as an extra layer of protection while we were a few months into our pregnancy. A few months after getting the policy we found out our baby was going to need a stay in the NICU. We gave birth, spent 66 days in the NICU and Shane and his son Bradley reached out to explain the coverages we had and encouraged us to file a claim. 1 week after filing the claim they called to explain the policy was going to pay us $20k. Our out of pocket max on health insurance is $12k so this policy helped us cover all of that and more. We are so thankful to have Shane as our agent. His team is always thorough in finding out what we truly need and can benefit from in protecting against what can go wrong."
"Thank you, Madison, for sharing your experience. It's great to hear that the supplemental health insurance policy was able to support your family during such a critical time. Our team is committed to ensuring you have the coverage you need. "
Rich Bea
December 22, 2025
"So far everything is good with State Farm and Travis and I hope you keep me competative with my premium"
"Thank you, Rich, for the great feedback! We're glad to hear everything is going well with State Farm and Travis. We'll continue to work hard to keep your premium competitive. "
Tristan DeJesus
December 17, 2025
"I was about to re-up with Progressive and saw my rates were going to go up once again. After years with USAA, I was so disappointed to see now Progressive was doing the same thing as USAA. I reached out to StateFarm to see what they could provide, and I was shocked to say the least. Ray helped me quote out an identical auto insurance policy, supplemental health and personal property policy for about $50 less than what I was paying monthly at Progressive for just auto insurance. I was so impressed that I ended up reaching back out to him to quote me some options for my upcoming apartment move & the necessary renter’s insurance. I can’t say enough about Ray’s thoroughness and willingness to help me explore different options to protect myself and my assets. I’m looking forward to working with him and StateFarm for all of my insurance needs now and in the future."
"Thank you, Tristan, for sharing your experience with us. It's great to hear that Ray was able to assist you in finding a comprehensive insurance solution that fits your needs and budget. We're here to support you with all your insurance needs now and in the future. "
Mildred Rios
December 17, 2025
"My Agent, Ray, was thorough and explained everything clearly."
"Thank you, Mildred, for your feedback! We're glad to hear that Ray was thorough and clear in his explanations. Your support means a lot to us. "
Shane De Jesus
December 17, 2025
"Ray was nothing more than professional and was very helpful when he was speaking to me about insurance policies."
"Thank you, Shane, for your feedback. We're glad to hear that Ray was professional and helpful in discussing insurance policies with you. Your support means a lot to us. "
Fran Aligatr
December 17, 2025
"Ray Ortiz was a delight to work with because he was very professional and positive during my quote process. He also pointed out some extra benefits I could receive from insurance coverage I never even heard of before. He is very knowledgeable and a pleasure to do business with. I highly recommend requesting Ray for your insurance needs. Peace of mind included."
"Thank you, Fran, for sharing your experience with Ray. It's great to hear that he provided professional and positive service while helping you discover additional benefits. We appreciate your recommendation and look forward to assisting you with any future insurance needs. "
Kaylynn Ekas
December 17, 2025
"Ray Ortiz helped me switch from Progressive easily and save me money!"
"Thank you, Kaylynn, for sharing your experience! We're glad Ray Ortiz could assist you in making the switch and help you save money. If you have any more questions or need further assistance, feel free to reach out. "
Jonathan Black
December 17, 2025
"I am really happy with the prompt professional service I have received. Highly recommended."
"Thank you, Jonathan, for your kind words and recommendation. We're glad to hear that our prompt and professional service met your expectations. If you need anything else, feel free to reach out."
nicole schaftlein
December 15, 2025
"Elizabeth takes her time explaining the ends and outs of my policies so I know exactly what I’m paying for and how to helps! 10/10 customer service!"
"Thank you, Nicole, for your feedback! It's great to hear that Elizabeth has been thorough in explaining your policies and providing excellent customer service. We appreciate your support! "
Maritza Vazquez
November 17, 2025
"Excellent customer service"
"Thank you, Maritza, for your nice words about our customer service. We're happy to hear that you had a good experience with us. If you need more help, just let us know."
Gearhead Usa
November 13, 2025
"Fast and fair"
"Thank you for your feedback! We're glad to hear you found our service fast and fair. If you need anything else, feel free to reach out. "
Nelson Silvarolli
November 12, 2025
"I would like to thank the office for the excellent service, especially Valentina Nusman, who assists me. She is always very professional, detail-oriented, and friendly in her explanations. When I have questions, she is always helpful and very quick to assist me. Furthermore, she ensured that I obtained the best coverage for my needs. I highly recommend the office and Valentina. Without a doubt, she is special! 👏👏👏👏"
"Thank you, Nelson, for your kind words and recommendation. We're glad to hear that Valentina has been able to assist you so effectively. Your feedback is greatly appreciated by our team. "
Victoria
November 12, 2025
"Valentina helped me with everything i needed and she was really helpful and kind! Thank you so much ❤️"
"Thank you, Victoria! We're glad to hear Valentina was able to assist you so well. Your feedback means a lot to us."