Reviews
State Farm® Agent Shane Swan
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Adhemar Oliveira Filho
October 3, 2026
"Muito bom o atendimento, a Maria foi excelente nas explicações e agilidade, além de ter um preço mais em conta e com coberturas maiores do que eu tinha anteriormente, recomendo!!!!"
Alex C
October 2, 2026
"Travis Amos has been incredibly helpful with getting setup. I appreciate his attention to detail, follow through and working through the options."
"Thanks, Alex! It's great to hear that Travis Amos was able to assist you with such care and thoroughness. We appreciate your trust in our agency and are here whenever you need us."
Daniel Cardoso
September 30, 2026
"I had an excelente experience with the representative Maria Cardoso. She was great. Thank you"
"Daniel, thank you for sharing your experience with Maria Cardoso! We're so glad to hear that she was able to provide you with the great service you deserve. We truly appreciate your trust in our agency for your insurance needs."
Kelvin Torres
September 30, 2026
"Maria Cardoso was amazing and made everything very easy for me! There’s was no wait time and didn’t put me on hold once compared to the insurance agents. Highly recommend her services!"
"Hi Kelvin, thanks for sharing your experience! Maria Cardoso is indeed a gem, and we're thrilled she made everything easy for you without any wait time. We appreciate your recommendation and are here whenever you need assistance with your insurance."
VERONICA VILELA
September 30, 2026
"Thank you, Maria Eduarda, for all your support and for the quick turnaround on the quotes and finalization of my two policies - for my home and cars. I truly appreciate your help throughout the process. I look forward to relying on you and State Farm for excellent service and great rates for many years to come!"
"Veronica, thank you so much for your lovely words! Maria Eduarda and our team are absolutely delighted to have helped you with your home and car policies. We're always here for you whenever you need us, and we can't wait to continue serving you for many years to come!"
Carolina Stubbs
September 30, 2026
"Good costumer services"
"Hi Carolina, thanks for highlighting our customer service! Our team is dedicated to providing the best support for your insurance needs. We look forward to continuing to serve you."
Daniel Doddridge
September 29, 2026
"I called to pay my bill for my motorcycle she had everything taken care of in a few minutes"
"Daniel, we’re glad you stopped by to share a few words! I'm glad to hear that your motorcycle bill was handled swiftly. We appreciate your trust in our agency. "
joanna miller
September 25, 2026
"Eric was not only patient and understanding of my needs but also efficient and extremely friendly. Not to mention affordable! Truly Thankful for your help during this trying time in my life🙌🏽🙏🏽💜many blessings. I will highly recommend you to all my friends and family 🧡"
"Hi Joanna, thank you for your heartfelt feedback! Eric will be thrilled to hear how much his patience and understanding meant to you. We're grateful for your recommendation and are here whenever you need us. Many blessings to you too!"
Chuck Wagon
September 23, 2026
"Eric was the absolute best I could not be happier"
"Hi Chuck, thanks for sharing your experience! It's great to hear that Eric made such a positive impact on your insurance journey. We're here whenever you need us. "
Carolina C. G.
September 20, 2026
"Thank you, Valentina! Excelent customer service from State Farm!"
"Hi Carolina, we really enjoyed hearing from you! Valentina will be thrilled to hear about your appreciation for her excellent customer service. We’re grateful for your trust in our agency."
anna Loureiro
September 17, 2026
"I always have problems with paying it on time,
no shade, Maria helped me a lot and was super nice and showed a great service, I felt seen and appreciated, Thanks for all of the help, hope you guys keey it up with the excelent costumer service!"
"Hi Anna, we’re so happy to hear Maria took great care of you! She’ll be glad to know her service made a positive impression. Thanks for taking the time to share your experience and for trusting our team with your insurance needs!"
Nathan Henderson
September 15, 2026
"Saved me more than 15% ;)"
"Nathan, we’re really thankful you shared a little about your experience! It's great to hear that we could help you save more than 15% on your insurance. If you have any future needs, feel free to reach out."
Lucy Martinez
September 15, 2026
"Yuly as well as the agents of State Farm, provide phenomenal customer service. Whenever I have a question about my policy or need documentation, they respond promptly and handle everything with total professionalism and kindness. It is a pleasure working with this team."
"Lucy, your kind words about Yuly were such a wonderful compliment! We’re lucky to have her on our team, and we’re thankful you took a moment to share your experience. We're so glad to hear that our prompt and professional service meets your needs. It's a pleasure working with you too, and we're here whenever you need assistance with your insurance."
Marcelo Turini Scalissi
September 15, 2026
"The team is spectacular, specially Valentina that keeps in touch always checking how it’s going and monitoring the policy.
Tried many others and State Farm keep being the best for me, also the Shane Swan office.
Tks everyone."
"Hi Marcelo, thank you for your kind words! We're thrilled to hear that Valentina and our team have made a positive impact on your experience with us. We truly value your trust in our office and look forward to continuing to serve your insurance needs."
Sergio Schneider
September 10, 2026
"Valentina and Maria were very polite and helpful!
Thank you"
"Sergio, your feedback means a lot to us! We’re pleased Maria was able to provide a smooth and welcoming experience while assisting you. We appreciate the opportunity to work with you and support your insurance needs."
Patricia Young
September 9, 2026
"Maria was very helpful with answering my questions and updating my info. Thank you!"
"Patricia, we're glad Maria could take care of everything for you! It's always our goal to make questions and policy updates as straightforward as possible. Thanks for sharing your experience with us!"
Salman Siddiqui
September 1, 2026
"Have been with State Farm for 5 years now. Great team with caring agents. All are helpful but Valentina is my insurance angle that looks out for me."
"Salman, it’s been a pleasure being here for you over the past five years! We love hearing that Valentina and our team have continued to take good care of your insurance needs. Thanks for sticking with us and trusting our team!"
Nelson Morales
September 1, 2026
"Great service, Julie is a perfect advisor."
"Nelson, it means a lot to know Julie was able to give you the guidance and service you needed! Having someone who takes the time to offer helpful advice can make all the difference when it comes to insurance. Thanks for taking a moment to recognize Julie and share your experience with us!"
Brandon Marsh
August 31, 2026
"Outstanding experience with Yuly and the Shane Swan State Farm team.
I reached out with a specific coverage question involving a rental vehicle and wanted a clear, definitive answer before making any assumptions. Yuly responded incredibly quickly, understood exactly what I was asking, addressed each of my questions directly, and provided the relevant policy documents to support her answer.
Her response was thorough, precise, and easy to understand. She took the time to distinguish the exact type of vehicle I was asking about and clearly explained how my coverage would apply.
This is exactly the kind of service I want from an insurance agency: responsive when you need them, knowledgeable about the details, and willing to give you a clear written answer you can rely on.
Yuly, thank you again for the outstanding support. Shane has an excellent team!"
"Brandon, thank you for your detailed feedback and for selecting our agency for your insurance needs. We are pleased to know that Yuly provided you with the thorough and accurate information you required regarding your rental vehicle coverage. Our team aims to deliver the responsive and knowledgeable service you mentioned, and we appreciate your acknowledgment. If you have any further questions or need assistance in the future, please feel free to reach out."
johanny hierro
August 27, 2026
"Profesional,amabilidad"
"Gracias por tu reseña, Johanny. Nos alegra saber que valoras el profesionalismo y la amabilidad de nuestro equipo. Siempre estamos aquí para ayudarte con tus necesidades de seguros."
Otto Matic
August 24, 2026
"Travis did an amazing job of moving our insurance from Colorado to Florida. He worked to get us very competitive prices for both auto and home."
"Otto, your review was a pleasure to read—thanks for sharing! We're delighted to hear that Travis was able to assist with your move from Colorado to Florida and secure competitive rates for your auto and home insurance. If you have any further insurance needs or questions, feel free to reach out to our team."
Livia Miranda
August 19, 2026
"Great experience with Valentina! She is very knowledgeable about insurance and provided great customer service!"
"Livia, it’s so nice to hear that Valentina’s knowledge and customer service made such a difference for you! Thanks for taking the time to share your experience. If you ever have questions or need a hand with your insurance, our team is here for you!"
Beatriz Angelin
August 14, 2026
"I had an excellent experience working with Maria Cardoso at State Farm. She was professional, friendly, and incredibly responsive throughout the entire process. She helped me get the right auto insurance coverage at a great price and made everything easy to understand. I truly appreciate her outstanding customer service and would definitely recommend her!"
"Thank you for your recommendation, Beatriz! It's wonderful to hear about your excellent experience with Maria Cardoso. We're delighted she could assist you in finding the right auto insurance coverage and make the process seamless. If you ever need further assistance with your insurance needs, feel free to reach out."
Amanda McGinnis
August 12, 2026
"Eric was a pleasure to work with. He was very knowledgeable and answered all my questions."
"We appreciate you taking the time to leave us a note, Amanda! We're delighted to hear that Eric was able to assist you effectively and provide the information you needed. If you have any more questions or need further assistance with your insurance coverage, feel free to reach out to our team."
Giovanna Ferreira
August 12, 2026
"Maria was amazing! She helped me and my family get a much better rate on our car insurance and made the whole process super easy. She was patient, helpful, and took the time to explain everything to us. We’re really happy with the service we received. Definitely recommend reaching out to her!"
"Thank you, Giovanna, for your wonderful feedback! It's great to hear that Maria was able to assist you and your family in securing a better rate on your car insurance while making the process smooth and understandable. We're delighted to have provided you with such a positive experience, and we appreciate your recommendation. If you ever need further assistance with your insurance needs, feel free to reach out."