State Farm® Insurance Agent Shane Swan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robert Guarnieri
April 14, 2026
5
out of
5
rating by Robert Guarnieri
"Elizabeth was both very helpful and knowledgeable concerning the coverage questions I had. Job well done!"
We responded:
"Thank you, Robert, for your feedback! We're glad Elizabeth could assist you with your coverage questions. We appreciate your support."
Barbara Bird
April 13, 2026
5
out of
5
rating by Barbara Bird
"Great working with Eric. Good prices I could work with... I have been with State Farm for over 30 years.. The greatest insurance there is.. Thanks for all your help. I appreicaate"
We responded:
"Thank you, Barbara, for your kind words and for being a loyal State Farm customer for over 30 years. We're glad to hear Eric was able to assist you with prices that work for you. Your support means a lot to us."
Viviana Nusman
April 13, 2026
5
out of
5
rating by Viviana Nusman
"I had an excellent customer service experience provided by Valentina Nusman at State Farm. Her professionalism, patience, elegance, and respect were exceptional. Valentina truly went above and beyond, and I am so grateful for her outstanding service."
Rich Bea
April 13, 2026
5
out of
5
rating by Rich Bea
"So far everything is good with State Farm and Travis and I hope you keep me competative with my premium"
We responded:
"Thank you, Rich, for the great feedback! We're glad to hear everything is going well with State Farm and Travis. We'll continue to work hard to keep your premium competitive. "
st
April 8, 2026
5
out of
5
rating by st
"worked with Travis Amos, he's wonderful and helped me with auto and home insurance quotes and inspection and overall transition process. I got good discount with auto and home insurance."
We responded:
"Thank you for sharing your experience with Travis! It's great to hear that he was able to assist you with your auto and home insurance needs and secure a good discount. We appreciate your feedback and support!"
Jeffrey Chiles
April 7, 2026
5
out of
5
rating by Jeffrey Chiles
"INCREDIBLE customer service. A friendly and personal conversation that leaves you feeling like a human, as opposed to another call-center quote with transfers back and forth 9i.e. Progressive). Stellar!"
We responded:
"Thank you, Jeffrey, for your kind words about our customer service. We're glad to hear that our personal approach made a difference for you. Your feedback is greatly appreciated."
Monika Fabian
April 2, 2026
5
out of
5
rating by Monika Fabian
"Very good , she helped me to get a lower monthly payment on my car insurance. She explained me the policy with care."
We responded:
"Thank you, Monika, for your feedback. It's great to hear that you received helpful guidance in lowering your car insurance payment and that the policy explanation was clear. We're here to assist you anytime."
Ask Adam
March 19, 2026
5
out of
5
rating by Ask Adam
"Great service"
We responded:
"Thank you for your great feedback! We're glad to hear you had a positive experience with our service. If you need any further assistance, feel free to reach out."
Rolando Montes
March 18, 2026
5
out of
5
rating by Rolando Montes
"Realmente estoy 100% satisfecho con la atención y la ayuda brindada para obtener el seguro de auto que necesito agradezco a la persona que me atendió por todo"
We responded:
"Gracias, Rolando, por compartir tu experiencia. Nos alegra saber que estás 100% satisfecho con la atención recibida para obtener tu seguro de auto. Agradecemos tu confianza en nuestro equipo. ¡Saludos!"
Stefan Dupres
March 17, 2026
5
out of
5
rating by Stefan Dupres
"expert advice and competitive pricing!"
We responded:
"Thank you, Stefan, for highlighting our expert advice and competitive pricing! We're glad to know that our services meet your expectations. Your feedback is greatly appreciated."
cowgirl
March 12, 2026
5
out of
5
rating by cowgirl
"I have dealt with this State Farm office for many years; no issues and a good value as I have multiple cars and my home owners insurance through them. I recently worked with Travis Amos from Shane's office to add condominium insurance to my account for a new property . He was great to work with. Travis was very efficient, helpful, and patient with all my questions and updates to the quote. I would recommend Shane Swan State Farm."
We responded:
"Thank you for the review and your business! We’re always here to help. Blessings!"
Nancy Rios
March 9, 2026
5
out of
5
rating by Nancy Rios
"Valentina was very professional. She answered my question very quickly, which made me very satisfied."
We responded:
"Thank you, Nancy, for sharing your experience with Valentina. We're glad she could assist you promptly and professionally. Your satisfaction is important to us. "
monique kozlowski
March 6, 2026
5
out of
5
rating by monique kozlowski
"Valentina did a fantastic job in explaining my auto insurance coverages and assisting me in setting it up. I came to her as a referral, would definitely recommend her!"
We responded:
"Thank you, Monique, for sharing your experience with Valentina! We're glad she could help you understand your auto insurance coverages and get everything set up smoothly. Your recommendation means a lot to us. "
Matheus Henrique
February 26, 2026
5
out of
5
rating by Matheus Henrique
"Amazing company, special thanks to Victoria for all the help."
We responded:
"Thank you, Matheus, for your kind words! We're glad to hear that Victoria was able to assist you. Your support means a lot to us. "
Katharine Barbosa
February 26, 2026
5
out of
5
rating by Katharine Barbosa
"Victoria was a great help! I called with a few questions about insurance, and she was incredibly sweet and attentive throughout the call."
We responded:
"Thank you, Katharine, for sharing your experience! We're glad to hear that Victoria was able to assist you with your insurance questions and provide attentive service. Your feedback means a lot to us. "
Norma Evansoconnor
February 23, 2026
5
out of
5
rating by Norma Evansoconnor
"Ray Ortiz went above and beyond to be helpful and to get me the best coverage possible."
We responded:
"Thank you, Norma, for your feedback! We're glad to hear that Valentina was able to assist you so effectively. Your support means a lot to us. "
Alan Kessler
February 12, 2026
5
out of
5
rating by Alan Kessler
"I hate to admit I have been driving for almost 56 years and have had my share of insurance company experiences. From the minute Eric took my call, his team handled my needs and questions effectively and made the process of obtaining auto and home insurance smooth and deliberate. I was engaged throughout the process which was not easy with new residence in Florida but no problem for Eric and his team. I highly recommend them for all your insurance needs."
We responded:
"Thank you, Alan, for sharing your experience with us. We're glad Eric and the team could make your transition to Florida seamless and address your insurance needs effectively. Your recommendation means a lot to us. "
Brian Day
February 12, 2026
5
out of
5
rating by Brian Day
"I had and excellent interaction with Elizabeth today and she was so knowledgeable! She answered all my questions and provided even more information when asked! Thank you Elizabeth for all your help!!"
We responded:
"Thank you, Brian, for sharing your experience! We're glad to hear that Elizabeth was able to assist you with her knowledge and thorough answers. Your feedback is greatly appreciated. "
Jessica harmon
February 8, 2026
5
out of
5
rating by Jessica harmon
"Elizabeth wheeler is Very helpful and kind! Answered all my question. Made sure what i needed was understood and fixed. Great communication! A pleasure to work with!"
We responded:
"Thank you, Jessica, for your kind words about Elizabeth. We're glad she could assist you with your questions and ensure everything was understood and resolved. We appreciate your feedback!"
Gumercindo Rivera
February 7, 2026
5
out of
5
rating by Gumercindo Rivera
"Excellent customer service. Very pleased with the quick response received. Will recommend your services to family and friends."
We responded:
"Thank you, Gumercindo, for your kind words about our customer service. We're glad to hear that our quick response met your expectations. Your recommendation to family and friends means a lot to us. "
ted skundrich
February 6, 2026
5
out of
5
rating by ted skundrich
"Eric is extremely helpful we been customers for almost 48y years so thank you so much for taking care of us Ted and Vicki skundrich"
We responded:
"Thank you, Ted and Vicki, for your kind words and for being with us for nearly 48 years! We're grateful for your trust and are glad Eric has been able to assist you. Your support means a lot to us."
Mark Guzman
February 4, 2026
5
out of
5
rating by Mark Guzman
"I found that my Geico coverage (Policy Premiums) were not only unaffordable but not realistic. I am a safe driver over 40 years old, but Geico"s Premiums did not reflect my driving record. I shopped around and found State Farm agent Shawn Swan. While I did not speak to Shawn, I spoke to Valentina and Yuli who both took care of my needs. I was quoted a much lower price for my Premium, and was taken care of by Valentina and later by Yuli. Both understood my questions regarding payment installments, and made it easy to deal with. Thank you all very much. Mark Guzman"
We responded:
"Thank you, Mark, for sharing your experience with us. We're glad to hear that Valentina and Yuli were able to assist you effectively and provide a more affordable option. If you have any more questions or need further assistance, feel free to reach out."
Neil Allen
February 3, 2026
5
out of
5
rating by Neil Allen
"Elizabeth was very pleasant and helpful taking care of me getting set up online."
We responded:
"Thank you, Neil, for sharing your experience with Elizabeth. It's great to hear she was pleasant and helpful in getting you set up online. We appreciate your feedback and support."
Teresa Scarlett
February 3, 2026
5
out of
5
rating by Teresa Scarlett
"Thanks for the prompt responses and clear direction as we managed through the underwriting issues related to outside vegetation near our house. We appreciate being able to resolve the necessary issues in a timely fashion with your help."
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
Susan Vandenberg
February 3, 2026
5
out of
5
rating by Susan Vandenberg
"Elizabeth was such a great help! I appreciate her concern and helping me understand the late fee structure now."
We responded:
"Thank you Susan for your nice review and trust in our agency. We appreciate your business!"