State Farm® Insurance Agent Shane Swan

"Amazing service from Erik! He answered all my questions, which were MANY. Very patient and helpful. Had a really good experience. Quick response and follow up. Would 100% recommend."

"State farm is irrefutably the worst extortion ring in the world. Why do I pay 1/16 the total amount of my vehicle, a month and still have to pay to get it towed when it breaks down? Liars, cheats, and thieves."

"Cindy was great help, super sweet, an amazing person"

"I've been with Shane Swan's agency for a long time but I have had such a great experience with Elizabeth Wheeler I had to write a review. I originally called to discuss my auto coverages and see if we could adjust it to lower rates and she came up with a good plan that lowered my monthly cost without sacrificing essential coverages. Then on a separate conversation she was able to update my address and rental policy with new info and get it back to me same day so I could finish my new move-in checklist. She is a true gem and I'm glad we consistently work together."

"Thank you all for such great service! I have problems with technology. Shane and he's wonderful staff help make it easy! Great job y'all, appreciate you, Rebecca Lazrak"

"Cindy gave great service! Very helpful!"

"Elizabeth Wheeler at the Shane Swan State Farm agency is very helpful and very responsive to my requests for information. She is a please to do business with."

"Super helpful experience! Travis walked me through each part of the policy and answered all my questions. He helped get the price down and was very personable/professional! Had a great experience and would recommend to others!"

"Travis and Anna were so helpful in getting me the best rate on my car and homeowners insurance for my family!"

"Spoke with front desk receptionist Cindy and she was super charismatic and helpful!"

"Cindy great service thanks"

"I called in to originally get some information about this insurance company, and the front desk receptionist Cindy was kind enough to answer all my questions with such a gentle tone and very informative, I was most definitely convinced to come check them out!"

"Valentina was very helpful. I was able to save around $80 when I switch to Statefarm, which included adding additional coverage. She explained everything and was very informative. I would highly recommend."

"Getting these people on the phone is a monumental task in itself and I’ve had more help talking to customer service robot than the people at this office once I do manage to get them on the phone. Edit: these guys have the time to respond to Google reviews but don’t respond to voicemails or texts"

"Valentina did my car insurance for me and she was great!! The process was super quick and she was very communicative and attentive. Would 10/10 recommend"

"Elizabeth at State Farm was a pleasure to talk to. She provided answers and insight to all my questions."

"Ive had State Farm for over 10+ years and the last 4 years with Shane swans office.Working with Lisa as my agent has been amazing! Very knowledgeable and will help find you cheap rates. Very fast email communication and will always call you back. Great customer service!!"

"I was introduced to this branch by my interactions with Kristen Robinson, who definitely took great and personal care of my needs. Absolutely recommend!!"

"Kristen communicated all our options for our vehicle insurance and home owners insurance. She shared her knowledge to make the best decision for us . Highly recommend due her professionalism, offerings of options and price point ."

"I had a great experience with Shane Swan State Farm Agency. Valentina helped me with the protection plan I was looking for."

"Kristen was fantastic to work with! She explained every detail of our policy before finalizing it. Took time to play with numbers to get us the best coverage possible with affordable premiums. We never got the impression once that she had a single thing to hide from us and she showed full transparency through the entirety of our contact. My husband and I are BEYOND satisfied with her customer service and our new policy"

"I had a great experience with this State Farm agency. Last week Valentina gave me some quotes and she was very helpful. I would certainly recommend! She clarified all my doubts and was very patient."

"Valentina was amazing. I recently had the chance to work with Valentina, and I couldn’t be happier with how everything went! Right from our first chat. She showed a deep understanding of all the different insurance options out there, which made the whole process super easy."

"I spoke to Kristen last week for a quote, and she was extremely helpful and got me the information needed I highly reccomend this office and will reach out for any more of my insurance needs"

"Like others reviewers, I had hard time communicating with this agency. My agent is no longer with them and I tried multiple times to get someone to talk to about adding future services. Nobody was available to talk to me. The receptionist got my info and assured someone will contact me. This happened twice. Unfortunately, I never got contacted. I had no other choice than switch to another agent!"