State Farm® Insurance Agent Shane Swan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
blowery56
June 29, 2026
"Maria did an excellent job of helpfully addressing my issue!"
Anthony Mohammed
June 26, 2026
"I highly recommend State Farm, especially Shane Swan and his team. They have consistently provided outstanding customer service and helped me save a significant amount on my auto insurance. They recently lowered my premium by over $200 at renewal and then reduced it again, saving me even more. The Drive Safe & Save program has also helped lower my costs. I truly appreciate their professionalism, responsiveness, and commitment to helping customers save. Thank you for the excellent service!"
"Thank you, Anthony, for your thoughtful review and recommendation. We're glad to hear that the team have been able to provide outstanding service and help you save on your auto insurance. It's great to know that the Drive Safe & Save program has been beneficial for you."
Lindsey Rich
June 25, 2026
"Elizabeth and everyone I’ve encountered at Shane’s State Farm agency are wonderful. They take the time to explain things thoroughly and are very patient while you decide. Great team and always there when I need them. 10/10 recommend this office and State Farm!"
"Lindsey, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!
"
Deborah Clark
June 23, 2026
"Elizabeth, my State Farm assistant today, was very helpful!!!! She returned my call in a timely manner and helped me with a procedure that was a bit confusing. Her pleasant personality made my day!!!!!!"
"Thank you, Deborah, for sharing your experience! We're glad Elizabeth could assist you promptly and make the process easier with her pleasant demeanor. Your feedback is greatly appreciated."
Celeste Biggs
June 23, 2026
"Elizabeth helped with my needs in a professional and friendly manner."
"Thank you for your five-star review, Celeste! We know insurance decisions are important, and we’re honored to have earned your trust. Let us know if you ever need anything!
"
Annie Mojica
June 16, 2026
"Thks so much for your help your professioalism made everything go well an smooth we appreciate your service has always .😀"
"Thank you, Annie, for your kind words. I'm glad to hear that our professionalism made the process smooth for you. We appreciate your continued trust in our service!"
Nildo Harper
June 16, 2026
"Very courteous and explained everything clearly."
"Thank you, Nildo, for your feedback. I'm glad to hear that everything was explained clearly and that you found our service courteous. We appreciate your support and look forward to assisting you with your insurance needs in the future."
Jeffrey Miller
June 12, 2026
"Very helpful adding our son to our policy"
"Thank you, Jeffrey, for your feedback. I'm glad we could assist with adding your son to your policy. If you have any more questions or need further assistance, feel free to reach out."
Christine
June 10, 2026
"First time with State Farm - good customer service."
"Thank you, Christine, for your feedback! We're glad to hear that your first experience with State Farm was marked by good customer service. If you have any questions or need further assistance, feel free to reach out."
Sabrina Castro
June 9, 2026
"Excellent service! Maria was able to answer all of my questions and help me find the best coverage for my family. State Farm is doing a great job providing amazing customer service."
"Thank you, Sabrina, for your kind words! We're glad Maria could assist you in finding the right coverage for your family. We appreciate your feedback and are committed to maintaining the high level of service you experienced."
Valentina
June 9, 2026
"Excellent agency, I have my autos and renters with them. Would always recommend to anyone. They have Portuguese and Spanish speakers as well!"
"Thank you, Valentina, for your kind words and for trusting us with your auto and renters insurance. We're glad to offer services in Portuguese and Spanish to better assist our clients. Your recommendation means a lot to us!"
Barbara Bird
June 9, 2026
"Great working with Eric. Good prices I could work with... I have been with State Farm for over 30 years.. The greatest insurance there is.. Thanks for all your help. Great talking with Elizabeth today. Thanks for the call"
"Thank you, Barbara, for your kind words and for being a loyal State Farm customer for over 30 years. We're glad to hear Eric was able to assist you with prices that work for you. Your support means a lot to us."
Richard Diver
June 6, 2026
"Really good customer service, efficient, and I saved costs while improving coverage !"
"Thank you, Richard, for your feedback! It's great to hear that our customer service was efficient and helped you save costs while improving your coverage. We appreciate your support and look forward to assisting you in the future."
Sharon Slocum
June 5, 2026
"Valentina is always ready to assist with any request needed on Insurance policies. She is always very professional and expedites any request. Very happy with Shane Swan State Farm agency."
"Thank you, Sharon, for your kind words about Valentina. We're glad to hear that her professionalism and efficiency have made your experience with our agency a positive one. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Peter A
June 5, 2026
"Valentina was great. She followed up to ensure I was setup with the best insurance products for our auto and home needs. Ask for Valentina and she’ll get you setup with what you need."
"Thank you, Peter, for your feedback! We're glad to hear that Valentina was able to assist you with your auto and home insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Renato Carneiro Tiburcio De Sousa
June 4, 2026
"Valentina and Maria Eduarda Cardoso were both amazing to work with! They were incredibly helpful, professional, and made the entire process easy and stress-free. They answered all of my questions and provided outstanding customer service from start to finish. I truly appreciate their support and highly recommend them to anyone looking for insurance assistance. Thank you both!"
"Thank you, Renato, for sharing your experience with Valentina and Maria Eduarda Cardoso. It's great to hear they were helpful and professional, making the process easy for you. We appreciate your recommendation and look forward to assisting you again in the future."
Andrew Vicknair
May 28, 2026
"Helped me walk through some cost saving options and answered all the questions I had when re-evaluating my insurance plan. Super helpful! Thanks, Yuly!!"
"Thank you, Andrew, for sharing your experience! It's great to hear that Yuly was able to assist you with cost-saving options and answer your questions. We appreciate your feedback and look forward to continuing to support your insurance needs."
martha de sousa
May 28, 2026
"I had an amazing experience working with State Farm, especially with Maria Eduarda Cardoso. She was an excellent consultant throughout the entire process and made everything so much easier to understand. I’m very glad I found her to help me with my insurance needs. She was extremely helpful, professional, patient, and always available to answer my questions. I truly appreciate all of her support and highly recommend her to anyone looking for great insurance assistance!"
"Thank you, Martha, for sharing your experience with us. We're delighted to hear that Maria Eduarda Cardoso provided such excellent support and made the process easier for you. Your recommendation means a lot, and we're here whenever you need assistance."
David V
May 22, 2026
"Travis was amazing, he was professional as well as friendly. Took the time to answer all my questions. Very thorough and insightful. He went above and beyond to get an acceptable premium for my 3 cars."
"Thank you, David, for sharing your experience with Travis. It's great to hear that he was thorough and insightful in addressing your questions and securing a suitable premium for your cars. We appreciate your feedback!"
Cynthia Bouve
May 21, 2026
"Elizabeth was extremely helpful in resolving a billing issue, very efficient, and knowledgeable!"
"Thank you, Cynthia, for your feedback! We're glad to hear that Elizabeth was able to assist you efficiently with your billing issue. Your satisfaction is important to us, and we appreciate your support."
autymn humberson
May 18, 2026
"Erik was great! He was super helpful with me as this was my first time doing this! He made the experience super easy!"
"Thank you, Autymn, for sharing your experience! I'm glad Erik could make your first time with us smooth and easy. We appreciate your feedback! "
Lausanne Walter
May 5, 2026
"Extremely helpful in explaining why and what I needed to sign."
"Thank you, Lausanne, for your feedback! It's great to hear that the explanation was clear and helpful for you. We're here to assist with any other questions you might have."
monica osorio
April 21, 2026
"Yuli!!! Amazing as always!! She helped my mom and answered all of her questions! Thank you so much!"
"Thank you, Monica, for your kind words! We're glad Yuli could assist your mom and provide the help she needed. Your support means a lot to us. "
The Speagles
April 21, 2026
"I have been with Shane Swan for decades and his staff is always so helpful, respectful & efficient."
"Thank you for your loyalty and for sharing your experience with us. We're grateful for your kind words about our helpful, respectful, and efficient service. Your support over the years means a lot to us."
Sabine Lott
April 20, 2026
"Erik Strom is very friendly, helpful, and very professional insurance agent. When finalizing my auto insurance, there was no longer any doubt that I was in good hands with State Farm."
"Thank you, Sabine, for your kind words about Erik Strom. It's great to hear that he was able to provide you with the support and professionalism you needed while finalizing your auto insurance. We're glad to have you with State Farm."