State Farm® Insurance Agent Shane Swan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carlos Eduardo Vilela Correa de Sa
July 9, 2026
5
out of
5
rating by Carlos Eduardo Vilela Correa de Sa
"Maria was incredibly kind, professional, and helpful throughout the entire conversation. She took the time to answer all of my questions and made the whole process easier. Highly recommend!"
We responded:
"We're delighted to hear that she was able to assist you with professionalism and kindness, making the process smoother for you. Thank you, Carlos, for your recommendation and for sharing your experience with Maria. We’re always here for you!
"
Laura Knapp
July 8, 2026
5
out of
5
rating by Laura Knapp
"Shane and his staff will warmly welcome you to the office and make sure you leave with the coverage you need at the best price possible. Highly recommend stopping by the office for a quote!"
We responded:
"You made our day, Laura! We’re grateful you took the time to share your experience and let us know our team helped you feel welcomed and supported. Thank you for trusting us with your coverage needs!"
joao VT
June 30, 2026
5
out of
5
rating by joao VT
"Had such a good experience with Maria, she was always willing to help and answer all of my questions !! I would definitely recommend."
We responded:
"Joao, thank you for the wonderful review! We're so glad Maria took the time to answer your questions and made your experience a positive one. We truly appreciate your recommendation."
Tara D'Elia
June 29, 2026
5
out of
5
rating by Tara D'Elia
"Travis was absolutely incredible to work with! He was extremely helpful in getting me set up with a new policy and made the entire process so easy! . He was patient, took the time to answer all of my questions, and never made me feel rushed. On top of being knowledgeable, he was funny, down-to-earth, and genuinely relatable, which made the experience even better. It’s refreshing to work with someone who truly cares about helping people. I highly recommend Travis to anyone looking for an agent who goes above and beyond!"
We responded:
"Thank you, Tara, for sharing your experience with Travis! Reading this made our day! Thanks for the five-star love—we’re always here when you need us!
"
blowery56
June 29, 2026
4
out of
5
rating by blowery56
"Maria did an excellent job of helpfully addressing my issue!"
We responded:
"We can’t thank you enough for this awesome review! Knowing we made your experience a great one means the world to us.
"
Anthony Mohammed
June 26, 2026
5
out of
5
rating by Anthony Mohammed
"I highly recommend State Farm, especially Shane Swan and his team. They have consistently provided outstanding customer service and helped me save a significant amount on my auto insurance. They recently lowered my premium by over $200 at renewal and then reduced it again, saving me even more. The Drive Safe & Save program has also helped lower my costs. I truly appreciate their professionalism, responsiveness, and commitment to helping customers save. Thank you for the excellent service!"
We responded:
"Thank you, Anthony, for your thoughtful review and recommendation. We're glad to hear that the team have been able to provide outstanding service and help you save on your auto insurance. It's great to know that the Drive Safe & Save program has been beneficial for you."
Lindsey Rich
June 25, 2026
5
out of
5
rating by Lindsey Rich
"Elizabeth and everyone I’ve encountered at Shane’s State Farm agency are wonderful. They take the time to explain things thoroughly and are very patient while you decide. Great team and always there when I need them. 10/10 recommend this office and State Farm!"
We responded:
"Lindsey, we’re so grateful for your review! Your trust means the world to us, and we’re always here to help with anything you need. Thanks for being part of our insurance family!
"
Deborah Clark
June 23, 2026
5
out of
5
rating by Deborah Clark
"Elizabeth, my State Farm assistant today, was very helpful!!!! She returned my call in a timely manner and helped me with a procedure that was a bit confusing. Her pleasant personality made my day!!!!!!"
We responded:
"Thank you, Deborah, for sharing your experience! We're glad Elizabeth could assist you promptly and make the process easier with her pleasant demeanor. Your feedback is greatly appreciated."
Celeste Biggs
June 23, 2026
5
out of
5
rating by Celeste Biggs
"Elizabeth helped with my needs in a professional and friendly manner."
We responded:
"Thank you for your five-star review, Celeste! We know insurance decisions are important, and we’re honored to have earned your trust. Let us know if you ever need anything!
"
Annie Mojica
June 16, 2026
5
out of
5
rating by Annie Mojica
"Thks so much for your help your professioalism made everything go well an smooth we appreciate your service has always .😀"
We responded:
"Thank you, Annie, for your kind words. I'm glad to hear that our professionalism made the process smooth for you. We appreciate your continued trust in our service!"
Nildo Harper
June 16, 2026
5
out of
5
rating by Nildo Harper
"Very courteous and explained everything clearly."
We responded:
"Thank you, Nildo, for your feedback. I'm glad to hear that everything was explained clearly and that you found our service courteous. We appreciate your support and look forward to assisting you with your insurance needs in the future."
Jeffrey Miller
June 12, 2026
5
out of
5
rating by Jeffrey Miller
"Very helpful adding our son to our policy"
We responded:
"Thank you, Jeffrey, for your feedback. I'm glad we could assist with adding your son to your policy. If you have any more questions or need further assistance, feel free to reach out."
Christine
June 10, 2026
5
out of
5
rating by Christine
"First time with State Farm - good customer service."
We responded:
"Thank you, Christine, for your feedback! We're glad to hear that your first experience with State Farm was marked by good customer service. If you have any questions or need further assistance, feel free to reach out."
Sabrina Castro
June 9, 2026
5
out of
5
rating by Sabrina Castro
"Excellent service! Maria was able to answer all of my questions and help me find the best coverage for my family. State Farm is doing a great job providing amazing customer service."
We responded:
"Thank you, Sabrina, for your kind words! We're glad Maria could assist you in finding the right coverage for your family. We appreciate your feedback and are committed to maintaining the high level of service you experienced."
Valentina
June 9, 2026
5
out of
5
rating by Valentina
"Excellent agency, I have my autos and renters with them. Would always recommend to anyone. They have Portuguese and Spanish speakers as well!"
We responded:
"Thank you, Valentina, for your kind words and for trusting us with your auto and renters insurance. We're glad to offer services in Portuguese and Spanish to better assist our clients. Your recommendation means a lot to us!"
Barbara Bird
June 9, 2026
5
out of
5
rating by Barbara Bird
"Great working with Eric. Good prices I could work with... I have been with State Farm for over 30 years.. The greatest insurance there is.. Thanks for all your help. Great talking with Elizabeth today. Thanks for the call"
We responded:
"Thank you, Barbara, for your kind words and for being a loyal State Farm customer for over 30 years. We're glad to hear Eric was able to assist you with prices that work for you. Your support means a lot to us."
Richard Diver
June 6, 2026
5
out of
5
rating by Richard Diver
"Really good customer service, efficient, and I saved costs while improving coverage !"
We responded:
"Thank you, Richard, for your feedback! It's great to hear that our customer service was efficient and helped you save costs while improving your coverage. We appreciate your support and look forward to assisting you in the future."
Sharon Slocum
June 5, 2026
5
out of
5
rating by Sharon Slocum
"Valentina is always ready to assist with any request needed on Insurance policies. She is always very professional and expedites any request. Very happy with Shane Swan State Farm agency."
We responded:
"Thank you, Sharon, for your kind words about Valentina. We're glad to hear that her professionalism and efficiency have made your experience with our agency a positive one. We appreciate your support and look forward to continuing to assist you with your insurance needs."
Peter A
June 5, 2026
5
out of
5
rating by Peter A
"Valentina was great. She followed up to ensure I was setup with the best insurance products for our auto and home needs. Ask for Valentina and she’ll get you setup with what you need."
We responded:
"Thank you, Peter, for your feedback! We're glad to hear that Valentina was able to assist you with your auto and home insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Renato Carneiro Tiburcio De Sousa
June 4, 2026
5
out of
5
rating by Renato Carneiro Tiburcio De Sousa
"Valentina and Maria Eduarda Cardoso were both amazing to work with! They were incredibly helpful, professional, and made the entire process easy and stress-free. They answered all of my questions and provided outstanding customer service from start to finish. I truly appreciate their support and highly recommend them to anyone looking for insurance assistance. Thank you both!"
We responded:
"Thank you, Renato, for sharing your experience with Valentina and Maria Eduarda Cardoso. It's great to hear they were helpful and professional, making the process easy for you. We appreciate your recommendation and look forward to assisting you again in the future."
Andrew Vicknair
May 28, 2026
5
out of
5
rating by Andrew Vicknair
"Helped me walk through some cost saving options and answered all the questions I had when re-evaluating my insurance plan. Super helpful! Thanks, Yuly!!"
We responded:
"Thank you, Andrew, for sharing your experience! It's great to hear that Yuly was able to assist you with cost-saving options and answer your questions. We appreciate your feedback and look forward to continuing to support your insurance needs."
martha de sousa
May 28, 2026
5
out of
5
rating by martha de sousa
"I had an amazing experience working with State Farm, especially with Maria Eduarda Cardoso. She was an excellent consultant throughout the entire process and made everything so much easier to understand. I’m very glad I found her to help me with my insurance needs. She was extremely helpful, professional, patient, and always available to answer my questions. I truly appreciate all of her support and highly recommend her to anyone looking for great insurance assistance!"
We responded:
"Thank you, Martha, for sharing your experience with us. We're delighted to hear that Maria Eduarda Cardoso provided such excellent support and made the process easier for you. Your recommendation means a lot, and we're here whenever you need assistance."
David V
May 22, 2026
5
out of
5
rating by David V
"Travis was amazing, he was professional as well as friendly. Took the time to answer all my questions. Very thorough and insightful. He went above and beyond to get an acceptable premium for my 3 cars."
We responded:
"Thank you, David, for sharing your experience with Travis. It's great to hear that he was thorough and insightful in addressing your questions and securing a suitable premium for your cars. We appreciate your feedback!"
Cynthia Bouve
May 21, 2026
5
out of
5
rating by Cynthia Bouve
"Elizabeth was extremely helpful in resolving a billing issue, very efficient, and knowledgeable!"
We responded:
"Thank you, Cynthia, for your feedback! We're glad to hear that Elizabeth was able to assist you efficiently with your billing issue. Your satisfaction is important to us, and we appreciate your support."
autymn humberson
May 18, 2026
5
out of
5
rating by autymn humberson
"Erik was great! He was super helpful with me as this was my first time doing this! He made the experience super easy!"
We responded:
"Thank you, Autymn, for sharing your experience! I'm glad Erik could make your first time with us smooth and easy. We appreciate your feedback! "