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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alan Kessler

February 12, 2026

5  out of  5
rating by Alan Kessler
"I hate to admit I have been driving for almost 56 years and have had my share of insurance company experiences. From the minute Eric took my call, his team handled my needs and questions effectively and made the process of obtaining auto and home insurance smooth and deliberate. I was engaged throughout the process which was not easy with new residence in Florida but no problem for Eric and his team. I highly recommend them for all your insurance needs."
We responded:
"Thank you, Alan, for sharing your experience with us. We're glad Eric and the team could make your transition to Florida seamless and address your insurance needs effectively. Your recommendation means a lot to us. "
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Brian Day

February 12, 2026

5  out of  5
rating by Brian Day
"I had and excellent interaction with Elizabeth today and she was so knowledgeable! She answered all my questions and provided even more information when asked! Thank you Elizabeth for all your help!!"
We responded:
"Thank you, Brian, for sharing your experience! We're glad to hear that Elizabeth was able to assist you with her knowledge and thorough answers. Your feedback is greatly appreciated. "
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Jessica harmon

February 8, 2026

5  out of  5
rating by Jessica harmon
"Elizabeth wheeler is Very helpful and kind! Answered all my question. Made sure what i needed was understood and fixed. Great communication! A pleasure to work with!"
We responded:
"Thank you, Jessica, for your kind words about Elizabeth. We're glad she could assist you with your questions and ensure everything was understood and resolved. We appreciate your feedback!"
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Gumercindo Rivera

February 7, 2026

5  out of  5
rating by Gumercindo Rivera
"Excellent customer service. Very pleased with the quick response received. Will recommend your services to family and friends."
We responded:
"Thank you, Gumercindo, for your kind words about our customer service. We're glad to hear that our quick response met your expectations. Your recommendation to family and friends means a lot to us. "
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ted skundrich

February 6, 2026

5  out of  5
rating by ted skundrich
"Eric is extremely helpful we been customers for almost 48y years so thank you so much for taking care of us Ted and Vicki skundrich"
We responded:
"Thank you, Ted and Vicki, for your kind words and for being with us for nearly 48 years! We're grateful for your trust and are glad Eric has been able to assist you. Your support means a lot to us."
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Mark Guzman

February 4, 2026

5  out of  5
rating by Mark Guzman
"I found that my Geico coverage (Policy Premiums) were not only unaffordable but not realistic. I am a safe driver over 40 years old, but Geico"s Premiums did not reflect my driving record. I shopped around and found State Farm agent Shawn Swan. While I did not speak to Shawn, I spoke to Valentina and Yuli who both took care of my needs. I was quoted a much lower price for my Premium, and was taken care of by Valentina and later by Yuli. Both understood my questions regarding payment installments, and made it easy to deal with. Thank you all very much. Mark Guzman"
We responded:
"Thank you, Mark, for sharing your experience with us. We're glad to hear that Valentina and Yuli were able to assist you effectively and provide a more affordable option. If you have any more questions or need further assistance, feel free to reach out."
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Neil Allen

February 3, 2026

5  out of  5
rating by Neil Allen
"Elizabeth was very pleasant and helpful taking care of me getting set up online."
We responded:
"Thank you, Neil, for sharing your experience with Elizabeth. It's great to hear she was pleasant and helpful in getting you set up online. We appreciate your feedback and support."
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Teresa Scarlett

February 3, 2026

5  out of  5
rating by Teresa Scarlett
"Thanks for the prompt responses and clear direction as we managed through the underwriting issues related to outside vegetation near our house. We appreciate being able to resolve the necessary issues in a timely fashion with your help."
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Susan Vandenberg

February 3, 2026

5  out of  5
rating by Susan Vandenberg
"Elizabeth was such a great help! I appreciate her concern and helping me understand the late fee structure now."
We responded:
"Thank you Susan for your nice review and trust in our agency. We appreciate your business!"
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Rocio olortegui

February 3, 2026

5  out of  5
rating by Rocio olortegui
"Me encanta esta oficina de State farm la gente es muy cordial y amable especialmente Valentina aveces tengo alguna pregunta y si ella esta ocupada me txt y devuelve la llamada rapidamente y soluciona a la brevedad. Estoy con ellos por mas de 10 años y no solo tengo los seguros del carro tambien de la casa y el seguro de vida y tienen buenos precios."
We responded:
"Gracias, Rocio, por compartir tu experiencia con nosotros. Nos alegra saber que Valentina ha sido de gran ayuda y que estás satisfecha con nuestros servicios durante estos 10 años. Apreciamos tu confianza en nosotros para tus seguros de auto, casa y vida. "
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kathleen winiecki

February 2, 2026

5  out of  5
rating by kathleen winiecki
"They were very helpful understanding solved my problem right away. I’ve had State Farm for over 20 years and now that I’ve moved back to California. I will get State Farm again. Thank you for all your help."
We responded:
"Thank you, Kathleen, for sharing your experience! We're glad we could assist you promptly and appreciate your loyalty to State Farm over the years. Welcome back to California, and we're here whenever you need us."
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Jose Colón

January 30, 2026

5  out of  5
rating by Jose Colón
"Muy agradecido con Yuly Ávila fue muy profesional,atenta y sobretodo muy servicial muchas gracias son los mejores"
We responded:
"Gracias, Jose Colón, por compartir tu experiencia con Yuly Ávila. Nos alegra saber que su profesionalismo y atención fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. "
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Joann Dorries

January 29, 2026

5  out of  5
rating by Joann Dorries
"Friendly and helpful!!!!"
We responded:
"Thank you, Joann, for your kind words! We're glad to hear that you found our team friendly and helpful. Your feedback means a lot to us. "
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Steve fFreemyer

January 28, 2026

5  out of  5
rating by Steve fFreemyer
"Very friendly and professional"
We responded:
"Thank you, Steve, for your feedback! We're glad to hear you found our team friendly and professional. Your support means a lot to us. "
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ANGII PANTS

January 24, 2026

5  out of  5
rating by ANGII PANTS
"This for Ray, Thank you for your help! Everything we discussed was broken down to the tea. Thank you making my time and your time not a waste."
We responded:
"Thank you, Angii Pants, for your feedback! We're glad Ray could assist you and ensure everything was clearly explained. We appreciate your time and trust in us."
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Michelle Fowler

January 23, 2026

5  out of  5
rating by Michelle Fowler
"Travis = AMAZING!!!!! Got me a new policy at the best rate and at Superman speed!! Couldn’t be happier with the service he provided the last two days! Thank you!"
We responded:
"Thank you, Michelle! We're glad to hear that Travis was able to assist you with a new policy quickly and efficiently. Your satisfaction is our priority, and we appreciate your feedback. "
Profile photo of Robert Notrem

Robert Notrem

January 23, 2026

5  out of  5
rating by Robert Notrem
"Both Elizabeth and Cindy are outstanding Team players and provide the extra service you need. It was pleasant to see this team go the extra mile to provide extra discounts for my policy. Thanks!"
We responded:
"Thank you, Robert, for your kind words about Elizabeth and Cindy. It's great to hear they went the extra mile to assist you with your policy and discounts. We appreciate your feedback!"
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Carlos Acosta

January 19, 2026

5  out of  5
rating by Carlos Acosta
"Excellent service and ease. Thanks to Travis for making switching insurance companies a breeze and providing many discounts with strong coverage."
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Fernanda

January 14, 2026

5  out of  5
rating by Fernanda
"Valentina was extremely attentive and friendly throughout the entire process. She took the time to explain everything in detail and made sure I fully understood my options. Her professionalism and positive attitude really stood out. I truly appreciated her support and would highly recommend working with her and the Agency."
We responded:
"Thank you, Fernanda, for sharing your experience with Valentina. It's great to hear that her attentiveness and professionalism made a positive impact during your process. We appreciate your recommendation and look forward to assisting you in the future."
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That guy

January 13, 2026

5  out of  5
rating by That guy
"Good experience. Good customer service"
We responded:
"Thank you, That guy, for sharing your experience with us. We're glad to hear that our customer service met your expectations. If you need any further assistance, feel free to reach out."
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Arthur and Edu games Fun

January 10, 2026

5  out of  5
rating by Arthur and Edu games Fun
"I had an excellent experience with Valentina Nusman at State Farm. She was incredibly professional and competent, answering all of my questions thoroughly and securing an amazing price. In addition to car insurance, I also got home insurance through her. I was truly impressed by Valentina’s efficiency and professionalism in handling all of my needs."
We responded:
"Thank you for sharing your experience with Valentina Nusman. It's great to hear that she was able to assist you with both car and home insurance while providing thorough answers and securing a great price. We appreciate your feedback and look forward to continuing to serve your insurance needs. "
Profile photo of Jeremy Hunt

Jeremy Hunt

January 8, 2026

5  out of  5
rating by Jeremy Hunt
"Travis at Shane Swan is the absolute best. Always willing to help - super great to work with."
We responded:
"Thank you, Jeremy, for your kind words about Travis. We're glad to hear that he's been helpful and great to work with. Your feedback means a lot to us. "
Profile photo of Linda Stewart

Linda Stewart

January 7, 2026

5  out of  5
rating by Linda Stewart
"I can’t say enough good things about Travis Amos. He went above and beyond to help me find the best possible quote for both my auto and home insurance. From start to finish, he took the time to explain everything in great detail, answered all of my questions, and made sure I fully understood my options before moving forward. What really stood out to me was how easy he was to work with. He was patient, knowledgeable, and took the time to explain things in a way that actually made sense. I never felt rushed or pressured, which is something I really appreciated. It’s honestly hard to find that level of customer service anymore. I’m really glad I decided to work with Travis and would definitely recommend him to anyone looking for insurance. He made the whole process simple and stress-free, and it’s clear he actually cares about helping people get the right coverage. Great experience all around."
We responded:
"Thank you, Linda, for sharing your experience with Travis. It's great to hear how he made the process simple and stress-free while ensuring you understood your options. Your recommendation means a lot to us. "
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Madison Caldwell

January 2, 2026

5  out of  5
rating by Madison Caldwell
"My husband and I had purchased a supplemental health insurance policy just as an extra layer of protection while we were a few months into our pregnancy. A few months after getting the policy we found out our baby was going to need a stay in the NICU. We gave birth, spent 66 days in the NICU and Shane and his son Bradley reached out to explain the coverages we had and encouraged us to file a claim. 1 week after filing the claim they called to explain the policy was going to pay us $20k. Our out of pocket max on health insurance is $12k so this policy helped us cover all of that and more. We are so thankful to have Shane as our agent. His team is always thorough in finding out what we truly need and can benefit from in protecting against what can go wrong."
We responded:
"Thank you, Madison, for sharing your experience. It's great to hear that the supplemental health insurance policy was able to support your family during such a critical time. Our team is committed to ensuring you have the coverage you need. "
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Rich Bea

December 22, 2025

5  out of  5
rating by Rich Bea
"So far everything is good with State Farm and Travis and I hope you keep me competative with my premium"
We responded:
"Thank you, Rich, for the great feedback! We're glad to hear everything is going well with State Farm and Travis. We'll continue to work hard to keep your premium competitive. "